Legal
The terms and policies that govern the use of the Tokanza platform.
- Terms of ServiceThe terms governing the use of the Tokanza platform to create and run digital stores with a one-time setup fee and a recurring subscription.Last updated: November 8, 2026 · Version 1
- Privacy PolicyHow Tokanza collects, uses and protects your data, your rights, and the role of store owners as independent controllers of their customers' data.Last updated: November 8, 2026 · Version 1
- Cookie PolicyThe cookies and local storage used by the Tokanza website, their purposes and durations, and how to change your consent.Last updated: November 8, 2026 · Version 1
- Cancellation and Refund PolicyHow to cancel a Tokanza subscription and what is refundable for the setup fee and the recurring subscription.Last updated: November 8, 2026 · Version 1
- Acceptable Use PolicyThe activities, content and products that are prohibited on Tokanza stores, and how this is enforced.Last updated: November 8, 2026 · Version 1
- Subscription and Billing PolicyHow payment works on Tokanza: setup fee, recurring subscription, renewals, failed payments, taxes and invoices.Last updated: November 8, 2026 · Version 1
- Affiliate Programme TermsTerms for joining the Tokanza affiliate programme: a one-time commission per referred paying customer, the attribution window, hold period and prohibited promotion methods.Last updated: November 8, 2026 · Version 1
- Data Processing Addendum (DPA)The data processing addendum between Tokanza and store owners: roles, instructions, sub-processors, security, breach notification and deletion.Last updated: November 8, 2026 · Version 1
- SecurityAn honest overview of the security measures actually in place on the Tokanza platform, and what is not available yet.Last updated: November 8, 2026 · Version 1
- Contact usCompany details, support channels and how to submit personal-data requests.Last updated: November 8, 2026 · Version 1